FAQ for HootBooth® Products

FAQ for HootBooth® Products


Q: Can you tell me about your company, HootBooth®?  

A:  HootBooth® is a manufacturer of photo booth kiosk made in USA in the great state of Texas! Our company is comprised of photographers, technology and business professionals who have been renting and selling photo booth equipment for over twelve years. 

Q: How much money can I make running a photo booth rental company?

A: The average rental price for a photo booth rental in the USA is $700 - $1500 per event. The rental fee will vary by the location of your city, the average rental price of your competitors and the number of hours of rental. 

Q: I see you offer several categories of photo booths.  What are the main differences?

A: Yes! We offer iPad-based photo booths and DSLR-based photo booths.

In summary, our iPad-based photo booths are great for people who want the least expensive and the easiest type of photo booth to learn. There are no camera settings to worry about and our iPad photo booths have great digital image sharing options like QR Code, AirDrop, text and email sending.

Our DSLR-based photo booths are designed with professional DSLR Canon cameras for the highest megapixel and sharpest images and photo prints possible. 

Q: What type of support do you offer on your photo booths?

A: Our products include free lifetime phone, email, and chat support. Your purchase also includes a complimentary live Onboarding Training to set you up for success! Lastly, our online Knowledge Base is always available.

Q: How easy are HootBooth® Photo Booths to set up?

A:   All HootBooth® Photo Booth models are designed to be set up in only five minutes using our tool-less assembly.

Q: What are your photo booth kiosks made out of?

A:   All HootBooth® Photo Booth kiosks are constructed with formed aluminum and are powder-coated to stand up in all kinds of environments - even outdoors. 

Q: I see you offer photo booths with and without printers.  Why is that?  Won't I always need a photo printer?

A:  Many guests love to walk away from their photo booth session with a print in hand.  However, some of our HootBooth® customers already own a professional dye-sublimation printer and don't need to purchase a new one at the time they purchase their new HootBooth® photo booth. Also, many type of events are set up for guests to receive their images digitally. 

Q: Do you sell printers and print media?

A:  Yes we do!  We sell the Sinfonia CS2 Dye-Sublimation Printer Model which is the world's smallest and fastest professional photo printer.  We also offer great pricing on replacement media for HootBooth Photo Booths that use this printer - only $150 per order of media (includes two rolls of media) that prints 600 4x6 prints and quick shipping!

Q: Do you offer financing?

A: While you can apply for a loan at your bank, we've found that the easiest, quickest financing is through Klarna, which is available as a payment option at checkout! Klarna offers up to 36 months of financing for orders up to $10,000. You can get an instant 2-step credit decision when you choose the 'Pay With Klarna' payment option at checkout. Once you've been approved, you can manage your credit directly in the Klarna app.

We've also partnered with LvLUp for business financing. Easily apply online and receive a quote within 24 hours.

Q: Can photo booth kiosks be used for brand marketing, activation campaigns and other corporate promotional campaigns?  

A:  Yes, all HootBooth® Photo Booths are a great way to promote your brand and company! The photo print design can include your brand's logo, our software can collect emails to be used for lead generation and marketing nurture programs and the kiosk itself can even included a branded logo wrap.  Branded logo wraps begin at $500; call us for a custom quote.  

Q: Can the software be customized with my logo and other branding elements?

A:  Yes, all of our DSLR photo booths, and iPad Photo Booths allow you to add logo overlays and other branding elements to the attract screen and photo booth print templates.

Q: I want to purchase a product from HootBooth® but don't feel comfortable placing an order online. What are my options?

A:  Our shopping cart is hosted on a secure server which makes ordering online with us very safe. However, we understand that not everyone wishes to use their credit card at an online store. If you prefer, you may pay via wire transfer or PayPal. Please call us at +1-800-518-4668 or send an email to sales@hootboothphotobooth.com to utilize one of these options.

Q: I want to order a product from your store but don't live in the United States. How do I place an order?

A:  If you live in Canada, you can check out online. If you live in another international country, please call us at +1-800-518-4668 to receive a customized shipping quote. You may pay via wire transfer once we've provided a customized quote including international shipping. All international customers are responsible for paying VAT or other customs duties .

Q: If I order a product from you do I get to use the HootBooth® brand name, images or videos?

A:  No. As we are not a franchise, you may not legally use our registered trademark name of HootBooth®, our logo or logotype, our photos or our videos in your business venture. Note that hold the copyright to all our product images and videos; these items are not for sale or use on any other website.

Q:  What are the expenses incurred during a typical photo booth gig?

A:  The cost or printer supplies (ink and paper) and services for social media uploads will be the only cost incurred. Note that the average cost of a 4x6 print with our printer is $.17 cents per print (which includes media and print.) For a 4-hour photo booth rental, 40-100 prints is average, thus the total media expenses for a four 4-hour rental will be at most $17.00 per event.

Q: Do all HootBooth® Photo Booths save the images as digital files?

A: Yes; you can also upload images to a hosted online gallery.

Q: Can all HootBooth® Photo Booths take color and black & white images?

A:  All HootBooth® photo booth models captures images in color; these images can be printed as color or as black & white with our photo booth softare. 

Q: What is your warranty policy for all of the HootBooth® Photo Booths?

A:  HootBooth® photo booths include a 1-year parts and labor warranty. Please find our Product Warranty information here. 

Q:  Can you tell me about lead timesonce I place an order?

A:  Once your order is accepted, your photo booth will go in to production.  The standard lead time before shipping is 2 weeks but we usually have a few units available for immediate shipping.If you are wanting to receive your product by a specific date, please call us or send us a message via Chat to check availability.

Q:  What are the shipping costs for products?

A:  Shipping costs vary by product weight and shipping destination. You may add a product to the shopping cart to see the price for your destination. Please contact us to obtain a shipping quote for delivery outside the continental US.

Q:  What is the return policy for HootBooth®  products?

A:   Please read our Return Policy here.

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