Product Warranty

PHOTO BOOTH WARRANTY

All of our photo booths include a 1-year limited warranty covering all manufacturers' defects and parts via all manufacturers of the assembled components. 

PRINTER WARRANTY

Printers included with a photo booth package and 'standalone' printers include a three 3-year limited warranty covering all manufacturers' defects and parts. The warranty encompasses a 1-year exchange on the printers in the event of a defect with a 'return to manufacturer' for repair for years 2 and 3 of the warranty. Claims are managed directly with Sinfonia Technology and we will assist you with trouble shooting your printer if a warranty claim is required. More information on the printer warranty can be found here: www.kgprophoto.com  

HOW TO FILE A PHOTO BOOTH WARRANTY CLAIM

To file a warranty claim for a HootBooth®photo booth, please email us at warranty@hootboothphotobooth.com within thirty (30) days of the manifestation of the issue and include the serial number and purchase date of item you wish to file a warranty claim for.  We will provide an RMA# and specific instructions on how best to send us your component(s) that require repair.

IMPORTANT INFORMATION:

• Any modifications of the photo booth's computer or tablet, or removal of any serial numbers will void the warranty.  
• Photo booths need to be returned in sufficient packaging with a minimum of 2" foam covering all sides. 
• Your warranty will not cover broken or scratched glass on the touchscreen display, broken USB ports on the PC or chipped or dented or scratched housings of the kiosk. 
• HootBooth® reserves the right to send out a local technician or ask for your assistance to determine the root cause of the problem.