FAQ for HootBooth® Products

FAQ for HootBooth® Products

Q:  Can you tell me about your company, HootBooth®?  

A:  HootBooth® is a manufacturer of photo booth kiosk and digital signage solutions made in USA in the great state of Texas! Our company is comprised of photographers, technology and business professionals who have been renting and selling photo booth equipment for over five years. 

Q: How much money can I make running a photo booth rental company?

A: The average rental price for a photo booth rental in the USA is $1000 per event. The rental fee will vary by the location of your city, the average rental price of your competitors and the number of hours of rental. Use our online ROI Calculator to see how much you can make with a HootBooth photo booth.

Q:  I see you offer several categories of photo booths.  What are the main differences?

A: Yes! We offer iPad-based photo booths and DSLR-based photo booths.

In summary, our iPad-based photo booths are great for people who want the least expensive and the easiest type of photo booth to learn. There are no camera settings to worry about and our iPad photo booths have great social media sharing options and other fun features like face-tracking filters and digital props! 

Our DSLR-based photo booths are our most advanced photo booths for event professionals. This line of photo booths prints photos super fast with the optional dye-sublimation printer. The professional DSLR Canon camera is very high end and the ring light flash creates amazing photos - no beauty filter needed! Advanced photo booth capabilities include video, SloMo (slow motion), animated green screen, face morphing features and more.

The HootBooth® DSLR EventPRO+ Photo Booth is designed with advanced photo booth features for event professionals and marketing activations. Key features of this photo booth include a 17" shatterproof display with a super bright display, social media posting of digital photos, green screen removal, animated GIF, animated green screen, video, slow motion (Slomo) video, photo printing (with the optional printer) and more. This full featured photo booth weighs only 61 lbs. and can be set up in 5 minutes using tool-less assembly.

The HootBooth® DSLR EventPRO Augmented Reality Photo Booth weighs only 27 lbs. and is ideal for event professionals wanting to offer augmented reality lenses (filters) from Snapchatto their photo booth lineup. Other great features include seamless social media sharing of digital photos, green screen removal, animated GIF, animated green screen, video, slow motion (Slomo) video, photo printing (with the optional printer) and more.

The HootBooth® ILLUMIN8 iPad Photo Booths are social sharing powerhouses! These photo booths capture popular image types that are a blast to share on social media including Animated GIF, Boomerang photos, Burst photos and more! Guests can add digital props to both still images and Animated GIF photos - just like Snapchat! It's easy to add branded overlays to images and GIF photos - perfect for corporate events and brand activations. The images can be easily shared via social media, text (SMS) and email. Photo printing is supported.Also popular in our ILLUMIN8 iPad Photo Booth lineup is the ILLUMIN8+designed for the 11" or 10.5" version of the iPad Pro, the the ILLUMIN8+ COLRZ model available in an a selection of bright, fun colors and the incredible 3.5 lb. ILLUMIN8 ROVR photo booth, which is a handheld photo booth so that you can bring the photo booth experience directly to guests at events such as festivals, concerts, activations and more.

With our line of ILLUMIN8 iPad Photo Booths, wireless photo printing to a professional dye-sublimation photo printer is supported but requires a separate PC or Mac computer to serve as a dedicated print server. A dedicated print server 'connects' your Apple iPad on the photo booth to any professional dye-sub photo printer. For customers wanting a super simple way to print photos from an iPad-based photo booth to a dye-sublimation photo printer, we offer a proprietary product, the HootBooth ILLUMIN8+ With Wireless Printing, that includes an integrated onboard print server and dye-sub photo printer.  Our ILLUMIN8 line of iPad photo booths does support the Apple's iPad native wireless 'AirPrint' technology; however, only consumer photo printers are available with AirPrint technology. Consumer photo printers have a much slower print time and lower much more slowly and lower print resolution than professional dye-sub photo printers. For either printing scenario, a strong wireless connection is required for photo printing.

We also offer the HootBooth® Hashtag Instragram Printer kiosk which is the latest innovation in photo booth technology. This completely integrated kiosk provides event guests with live printing of Instagram and Twitter images that have been photographed with event guests' phones and hashtagged with up to two (2) event hashtags! This new offering allows event professionals the ability to offer two completely different types of photo fun for party events or marketing promotional events thus doubling your revenue per event!

Q:  What type of support do you offer on your photo booths?

A:  All HootBooth® Photo Booths come standard with lifetime phone, email and knowledge base support and 30 days of HootHelp which is our free remote technical support for getting started and trouble shooting once you receive your new HootBooth® Photo Booth. With your permission, we will log in to the PC on your HootBooth from our offices; our HootHelp service includes live tutorials for printing and social features, assistance in personalizing your photo booth screens and printing templates with your logo and general Q&A and troubleshooting for the first 30 days.  You will always have the option to purchase a 1 Year Remote Support subscription for $599 to continue the HootHelp remote support service. 

Q:  How easy are HootBooth® Photo Booths to set up?

A:   All HootBooth® Photo Booth models are designed to be set up in only five minutes!  It's as simple as attaching the photo booth kiosk to the base/stand part of the booth. Once that's done, just wheel it in place in front of your backdrop, plug it in and you're ready to roll! 

Q:  What are your photo booth kiosks made out of?

A:   All HootBooth® Photo Booth kiosks are constructed with formed aluminum and are powder-coated to stand up in all kinds of environments - even outdoors. The bases are made of powder-coated steel and designed for stability so you never experience any camera shake! 

Q:  I see you offer photo booths with and without printers.  Why is that?  Won't I always need a photo printer?

A:  Many guests love to walk away from their photo booth session with a print in hand.  However, some of our HootBooth® customers already own a professional dye-sublimation printer and don't need to purchase a new one at the time they purchase their new HootBooth® photo booth. Also, social media sharing is very popular where guests upload the digital image to social media or share it with others from their phone; all of our photo booth kiosks include social sharing functionality.

Q:  Do you sell printers and print media?

A:  Yes we do!  We sell the Sinfonia CS2 Dye-Sublimation Printer Model which is the world's smallest and fastest professional photo printer.  We also offer great pricing on replacement media for HootBooth Photo Booths that use this printer - only $99 per order of media (includes two rolls of media) that prints 600 4x6 prints and quick shipping!

Q:  Do you offer financing HootBooth?

A:  While you can apply for a loan at your bank, we've found that the easiest, quickest and the lowest interest financing is through PayPal Credit. Use PayPal Credit's digital, reusable credit line to shop online anywhere PayPal is accepted, and get 6 months special financing on purchases of $99+ every time you shop. Get a credit decision in seconds with a quick application.

Q:  Can photo booth kiosks be used for brand marketing, activation campaigns and other corporate promotional campaigns?  

A:  Yes, all HootBooth® Photo Booths and hashtag Instagram printers are a great way to promote your brand and company! The photo print design can include your brand's logo, our software can collect emails to be used for lead generation and marketing nurture programs and the kiosk itself can even included a branded logo wrap.  Branded logo wraps begin at $500; call us for a custom quote.  And the HootBooth® Hashtag Instagram Printer is a great way to engage your guests at promotional events. This innovate kiosk will live print Instagram and Twitter images that have been tagged with up to two (2) event hashtags and is a great reach to grow your social footprint!

Q: Can the software be customized with my logo and other branding elements?

A:  Yes, all of our DSLR photo booths, iPad Photo Booths and hashtag printers allow you to add logo overlays and other branding elements to the attract screen and photo booth print templates.

Q:  I want to purchase a product from HootBooth® but don't feel comfortable placing an order online.  What are my options?

A:  Our shopping cart is hosted on a secure server which makes ordering online with us very safe. However, we understand that not everyone wishes to use their credit card at an online store. If you prefer, you may pay via wire transfer or PayPal. Please call us at +1-800-518-HOOT (4668) or send an email to sales@hootboothphotobooth.comto utilize one of these options.

Q: I want to order a product from your store but don't live in the United States. How do I place an order?

A:  If you live in Canada, you can check-out online. If you live in another international country, please call us at +1-800-518-HOOT (4668) to receive a customized shipping quote. You may pay via wire transfer or via credit card (we will send a custom invoice to you to complete the transaction online.) 

All international customers are responsible for paying VAT or other customs duties .

Q: I want to order online but I need it shipped to a different location than the one that my credit card is tied to.

A: We can only ship to the address that matches the address that your credit card is tied to.  If you wish to ship to a different address, we can take payment in the form of a bank draft and then ship to you at the address you request us to ship to.  Thank you for understanding; this is a fraud prevention measure.

Q:  Do I have to pay state sales tax when I order online?

A:  Our business is based in the United States in the state of Texas; therefore, we are required to collect sales tax (8.25% total state sales tax) on orders that are being shipped to Texas.  However, if you have a Texas state sales tax ID or a federal tax ID for your business, please call us to place your order so that we can confirm your sales tax ID.  You will then be able to place a tax-free order with HootBooth Photo Booth, either via your credit card or by our financing partner.

Q:  If I order a photo booth or hashtag printer from you do I get to use the HootBooth® brand name?

A:  No. As we are not a franchise, you may not legally use our registered trademark name of HootBooth®, our logo or logotype, in your business venture.  

Q:  What are the expenses incurred during a typical photo booth gig?

A:  The cost or printer supplies (ink and paper) and services for social media uploads will be the only cost incurred. Note that the average cost of a 4x6 print with our printer is $.17 cents per print (which includes media and print.) For a 4-hour photo booth rental, 40-100 prints is average, thus the total media expenses for a four 4-hour rental will be at most $17.00 per event.

Q:  Do all HootBooth® Photo Booths save the images as digital files?

A:  Yes.

 Q:  Can all HootBooth® Photo Booths take color and black & white images?

A:  All HootBooth® Photo Booth models captures images in color; these images can be printed as color or as black & white. 

Q:  What is your warranty policy for all of the HootBooth® Photo Booths?

A:  HootBooth® Photo Booths include a 1 year limited warranty. The are manufactured with a durable chassis and components. Please find our Product Warranty information here 

Q: What is your warranty policy for your LumaVu Digital Signage products?

A: 3 year's warranty on the display and 1 year warranty on display mounts.

Q:  Can you tell me about lead timesonce I place an order?

A:  Once your order is accepted, your photo booth will go in to production.  The standard lead time before shipping is 2 weeks but we usually have a few units available for immediate shipping.If you are wanting to receive your product by a specific date, please call us to check availability.

Q:  What are the shipping costs for products?

A:  Shipping costs vary by product weight and shipping destination. You may add a photo booth to the shopping cart to see the price for your destination. Please contact us to obtain a shipping quote for delivery outside the continental US.

Q:  What is the warranty and return policy for HootBooth®  products?

A:  Please read our warranty policy here.  HootBooth® replaces items/components if they are defective or damaged and within the one year warranty period. Note that printers also come standard with a one (1) year limited warranty and our digital signage displays include a three (3) year warranty from Philips. 

Please email us at warranty@hootboothphotobooth.com or call us at +1-800-518-4668 to obtain an RMA tracking number as we cannot accept a return without an RMA tracking number.  

Please read our returns policy here.